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Collections Analyst

Remote (US) payment processing 5 months ago $22 / hour
Title- Collections Analyst
Duration- 6 Months Contract to Start
Hybrid Role- 2 days onsite( Tuesday and Thursday)
Pay Rate- $22.00/ hr.
Shift Timing - 8:30 am to 5:30 pm
Location- Draper, UT, 84020
Summary
  • As part of Collections team, you'll support the team in executing and delivering strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all entities and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue.
  • The ideal candidate brings collection knowledge and experience, possesses a customer centric mindset, and is able to contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets.
  • Strong interpersonal and decision-making skills with ability to resolve conflicts and build relationships within a dynamic organization.
Nice To Have
  • Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
  • A degree in Accounting, Finance, or Operations Management is a plus.

MUST HAVE
  • 1-2+ years of direct collections experience, preferably in ecommerce, payments, financial services, or a similar industry.
  • Has proven ability to learn, adapt, and train new processes and procedures.
  • Logical and rational thinker with demonstrated data analysis and investigative skills.
  • Possesses excellent organizational and time management skills - must have the ability to prioritize and balance multiple tasks simultaneously.

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